The Wooden Floor

Exchange / Refund Policy

Store Items 
We hope you love the items you purchased from The Wooden Floor’s online store, but if something isn't right, we're happy to exchange your item or refund your money within 90 days of your purchase. Please contact us at info@TheWoodenFloor.org or at 714.541.8314 to initiate the return/exchange process.

Donations
If you have made an error in making your donation or change your mind about contributing to The Wooden Floor, we will honor your request for a refund made within 15 days of your donation. To request a refund, call 714.541.8314 ext. 136. 
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